System Administrator 

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and company networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

This position will be reporting to the Director of Product Engineering.

Who we are

Sednove, which means "new way" in Latin, is a technology company that was founded in 1997 by two computer scientists, Pierre Laplante and Chantal Bilodeau. The multinational group Platinum acquired Sednove in 2021 to increase its control over the development and quality of its software applications used around the world.  Platinum System is a global leader in chiropractic software.  

Sednove develops software web-based applications and websites for clients in various sectors such as financial services, insurance, pharmaceuticals, government, automotive, health, academia, and the fashion industry. We have three main products: Platinum 2.0 our Chiropractic EHR system, Glassbooking intended for the glass repair shops and KontactPay which is our credit card and ACH payment platform. 

The company invests in research, development, and innovation in order to continue to evolve its Extenso product, which is a web development environment that integrates a content management system. Thanks to this platform, which combines no-code / low-code / code and performance, the development of web solutions is very fast and dynamic.

Over the years, Sednove has assembled a team of specialists in all facets of the web who actively contribute to its success.

Responsibilities

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts, users, machines and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies

Requirements and skills

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with managing AWS life cycle, along with security, provisioning, and automation
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Ability to create scripts in Linux, Python, C or any other language
• Familiarity with various operating systems and platforms, mainly Linux
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• BSc/Ba in Information Technology, Computer Science or a related discipline;
• Fluency in English (oral and written)
• Speaking French would be an asset.

Nice to Have:

• Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA))
• AWS Certified Sysops Administrator certification or any related AWS experience would be considered an asset.